Community does #CM1TO

  Yesterday, Community’s Social Media Team attended the Community Manager Conference — the first ever of its kind  — at The Second City in Toronto. And what a momentous conference it was!                           Ron Tite, CEO of The Tite Group, opened and hosted […]

How To Manage Online Social Media Crisis

social media crisis

More and more companies have been jumping head first into the Social Media pond without a clearly defined social media strategy. Unfortunately, this opens the door for a potential social media crisis. Because social media is a dynamic cross breed of both Marketing and Public Relations, it’s important to set ground rules for engagement, as […]